this brave woman spent 3 hour on her cell phone on LABOR Day
1. CenturyLink -- trying to get our phone service back --- sometime between 8:30 and 4:30 today and several lectures on COVID and what they will and will not do. 2 calls 2 customer service rep's 1st hour.
2. Directv -- sweet mother of all mothers -- 3 calls 4 customer service rep's ... the last dude says to me "you need all new hardware" ... no shit dude -- so all new boxes and a new dish (?) are on the way ... when? we're not sure? Then he transferred me to the Dude who assisted in resetting my email (to the new address) and a password reset. 2 hours .......
So after the thunder and lightening early Sunday am -- our phones are dead, our HD directv boxes are dead, the fancy solar wind chimes no longer light up and ..... there were several dead birds on the grass under the satellite dish ...
argh ....
1. CenturyLink -- trying to get our phone service back --- sometime between 8:30 and 4:30 today and several lectures on COVID and what they will and will not do. 2 calls 2 customer service rep's 1st hour.
2. Directv -- sweet mother of all mothers -- 3 calls 4 customer service rep's ... the last dude says to me "you need all new hardware" ... no shit dude -- so all new boxes and a new dish (?) are on the way ... when? we're not sure? Then he transferred me to the Dude who assisted in resetting my email (to the new address) and a password reset. 2 hours .......
So after the thunder and lightening early Sunday am -- our phones are dead, our HD directv boxes are dead, the fancy solar wind chimes no longer light up and ..... there were several dead birds on the grass under the satellite dish ...
argh ....
evening edit: so CenturyLink calls in the morning and tell's elder #2 -- your phone is now working ... 1:30 they call on their cell == tell me this that it was working and to tell me the phone is now not working
... 2 more hours on hold and various transfers and cutoff's ... ( i'm losing it by now) ... I book a repair ticket on line ...
received call on my cell at 7:00 -- garbled confirming repair ticket ... and 20 minutes ( no shit, 20 minutes later ) said dead land line phone rings.... a telemarketer got thru ... and now it seems to be working
this freaking house is possessed .. Directv is coming next Tuesday afternoon with all new equipment ... argh. since I no longer have access to a home tv. i worked in the cave most of the night ... counting bushels of corn and reconciling shit for the FSA ... serious shit.
the only thing i know for certain -- I'm getting a haircut on Thursday. i will look fabulous.
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